Refund policy

RETURN & REFUND POLICY

This policy outlines the conditions under which returns and refunds are accepted for purchases made through cmresinart.com.

  • Custom resin products are non-refundable.
  • Refunds are only issued for damaged or incorrect items.
  • Return requests must be submitted within the allowed time.

Return Eligibility

Due to the handmade and customized nature of resin art, not all products are eligible for return.

Returns are accepted only if:

  • The product is damaged during shipping
  • The wrong item was delivered
  • The item has a manufacturing defect

Non-Returnable Items

The following items cannot be returned:

  • Custom or personalized resin products
  • Used products
  • Products damaged due to improper handling

Refund Process

If your return request is approved, the refund will be processed to the original payment method within a few business days.